Welcome to Dickinson Press Inc. Career Center!

Thank you for your interest in employment opportunities with Dickinson Press Inc. (DPI), the largest book printer in West Michigan.  Dickinson Press is an employee owned company.  We attract and retain individuals who demonstrate our values of compassion, excellence, integrity, respect, and teamwork.

DPI has a rich past that spans over 100 years.  Through its century-long existence, the Company has maintained its reputation of providing excellent service and high quality products for our customers.

DPI enjoys a positive reputation in the marketplace and local community and is proud to be an employer of choice.  Over 90% of our employees have been with the Company for at least 10 years.  We are committed to providing our employees with a safe working environment in a spirit of cooperation, fairness and respect.

DPI offers a dynamic working environment that is special and one that fosters excellence and helps us develop and empower our team members.

Open Position(s)
Position:             REGIONAL SALES REPRESENTATIVES
                            

Where:                West Coast Sales Areas:
                                 Arizona, California, Oregon and Washington

Duties and Responsibilities include the following:   

     - Develops new business by prospecting from target lists.
     - Screens potential prospects to develop new customers.
     - Serves present customers to develop new business.
     - Plans with the customer and develops concise specifications for quoting of print  
       projects.
     - Begins the processing of an order with Customer Care Representative and
       follows up with Customer Care Representative regarding the status of jobs in the
       manufacturing process.
     - Follows up with customers after delivery of jobs.
     - Proactively communicates with customers concerning all aspects of customer
       orders.
     - Develops and maintains effective customer communications by managing the  
       customer’s expectations through use of negotiation, persuasion, diplomacy and  
       clear communication, ensuring customer satisfaction and improvement in
       customer retention.
     - Works effectively with individuals at all levels of the company concerning all
       aspects of customer orders.
     - Performs other duties as required/assigned by manager.

Requirements:

     - Results oriented self-starter with demonstrated prospecting and closing skills. 
     - Knowledge of book production, paper grades, and bindery operations are
       required.
     - Bachelor’s degree in a related discipline or equivalent work experience preferred.
     - 5+ years demonstrated ability to meet sales and profitability goals.
     - Excellent verbal and written communication skills.
     - Strong negotiation and conflict resolution skills.
     - Highly organized and detail oriented.
     - Skilled at Windows Outlook, order entry software programs, and PDA’s.
     - Canidates must possess a valid driver’s license and the availability to travel.

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DIGITAL BOOKMAKING SUPERVISOR

Dickinson Press Inc. (DPI) is placing on-demand digital book-making equipment within STL’s (Biblica) distribution facility in Elizabethton, Tennessee.   STL is the world’s largest Christian book distribution center and DPI is an employee-owned book manufacturer that serves publishers and organizations nationwide.  We strive to make Dickinson Press Inc. an enjoyable place to work.  To learn more about Dickinson Press Inc. please visit our website at www.dickinsonpress.com. 

Job Location:  Elizabethton, Tennessee

Duties and Responsibilities include the following:  

•  Manages workflow of the automated digital book-making equipment and provide same day turn-around in book-making.
• Proactively communicates with customers concerning all aspects of customer orders.
• Works effectively with individuals at all levels of the company concerning all aspects of customer orders.
• Adjusts complaints concerning billing or service rendered to customers. 
• Ensure that quality standards and production goals are met, with focus on continuous improvement.
• Oversees standard maintenance and enforces safety and housekeeping standards.
• Works effectively with printing industry suppliers.
• Monitors and negotiates vendor pricing and performance.
• Prepares reports for senior management on raw material inventories and purchased materials as requested.
• Prepares purchase orders and approves invoices for payment. 
• Discusses defective or unacceptable goods or services with users, vendors, and others to determine source of trouble and take corrective action to include refunds for inferior product and services.
• Performs duties consistent with the company’s AAP/EEO goals and policies.
• Performs other duties as required/assigned by manager. 

Requirements:

• Bachelor degree or equivalent work experience.
• 5+ years experience in bindery/purchasing field.
• Knowledge of graphic arts, book production, paper grades, and bindery operations is preferred.
• Strong verbal and written communication skills.
• Strong negotiation and conflict resolution skills.
• Highly organized and detail conscious. 
• Proficient with personal computers, Excel and Word.      
• Must be self-motivated, and disciplined to meet expected quality and production standards.

EEO/AA Employer M/F/D/V/H

Benefits:

We offer Medical, Dental, Group and Optional Life, AD&D Insurance, Short Term Disability,

Long Term Disability, 401(k), Vacation Days, Holidays, and other benefits.

Contact Information

Website:       www.dickinsonpress.com

Email:            This e-mail address is being protected from spambots. You need JavaScript enabled to view it         

Fax:                616.818.4397